WhatsApp Desktop not working on Windows 10: Solutions 2022

Have you tried to use the web version of the popular messaging application that everyone uses, but this version does not work? If WhatsApp Desktop doesn’t work in your browser, there are 5 points that may be failing in the configuration of your computer or browser, but don’t worry, we’ll help you solve it right now. Also, remember that you can use WhatsApp Web without scanning the QR code.

5 Solutions in case WhatsApp Desktop is not working

If WhatsApp Web does not work, you will have to review some settings for both the Windows application and the browser version of this popular instant messaging client, let’s start reviewing the solutions:

WhatsApp Desktop does not work because the interface is frozen

When using the installable WhatsApp application on Windows, certain inconveniences may occur that make it stop responding from one moment to another and its interface freezes, that is, it does not respond to your commands.

To fix this you should use the Windows Task Manager:

  • Access by pressing the keys CTRL, ALT Y DELETE at the same time.
  • After this, different options will appear, the one that interests you is Start Task Managerclick on it.
  • Now you need to find the process that keeps the WhatsApp application for Windows open, which is called WhatsApp.
  • Right click on the process WhatsApp and select Finish homework.

You will see how the application closes and now, when you reopen it using its direct access, you will be able to see how it works correctly.

Whatsapp Web does not work and you must reset the settings

Sometimes the problem is in the internal WhatsApp settings, so you must access them to reset them to the ones that were included by default when installing the application.

In Windows 10 this process is very simple and consists of just a few steps:

  • Open the start menu and type Settingclick on the first option that appears, identified by a gear.
  • Now go to the section Applications from this menu.
  • Choose WhatsApp from the list of available apps.
  • Choose Advanced Options among the options available for the Whatsapp application.
  • You will see an option called Restore click on it and wait for the reset process to complete.

Note that this option will appear in this menu if you have downloaded the app directly from the store, otherwise you will have to uninstall and install it from the store.

Use the same WiFi or mobile network to connect your computer and mobile

Although WhatsApp Web requires both devices to have an active Internet connection to achieve real-time synchronization between the two, one of the devices may not be connected to a network with good Internet connection stability.

Connect the two devices to the same WiFi network or share mobile data to your computer so that they can both have a good connection quality and WhatsApp Desktop can reconnect.

Uninstall and reinstall

Perhaps one of the best solutions you can implement is to completely uninstall the application and reinstall it, this will resolve any errors quickly, since it would be like factory resetting the settings:

  • go to Setting and then click on Applications.
  • Find Whatsapp Desktop among the available apps and click on it to select it.
  • A button will appear uninstall press it to delete Whatsapp and confirm your decision by clicking on To accept.

After this just go into the app store, search for Whatsapp Desktop app and install it.

Use the browser version of WhatsApp Web

WhatsApp can be used even if you don’t have the official application installed, this is thanks to the fact that it has a version that you can access from your browser.

For this just go to whatsapp-web from your preferred browser and scan the QR code that appears with the login manager in the Whatsapp mobile app:

  • Press the three dots or dashes in the upper right corner of the WhatsApp app.
  • Choose Linked Devices.
  • Press the button Link a Device.
  • press Okay and scan the code that Whatsapp Web generated from the browser.

After this, you must wait a few minutes for the transfer of chats and multimedia files to be available in the web application of this messaging service. If it doesn’t work either, correct the computer’s time and restart it. We hope that you were able to solve your problems with Web WhatsApp and that you can continue to use all its functions from Windows 10.

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